How do I permanently delete my Remitly account?
Follow these steps to delete your Remitly account permanently:
Log in to your account on the website or app.
Click on the three lines in the top left corner of the screen.
Under ‘My Account’, click on ‘Settings’.
Under ‘Account Info’, click ‘Delete Account’.
Confirm your decision by clicking “Delete Account” again.
How do I delete my Remitly transfer history?
Follow these steps to delete your Remitly transfer history:
Log in to your Remitly account.
Click the Settings tab.
Under History, click the Delete history button.
How can I change my mobile number in Remitly?
Follow these steps to change your mobile number in Remitly:
Log in to your account.
Click the Profile tab.
On the right, under ‘My profile’, click on ‘Edit my profile’.
On the ‘Edit Profile’ page, under ‘Personal Information’, click ‘Change Mobile Number’.
Enter your new mobile number and click ‘Save changes’.
Why is my Remitly account locked?
There could be a few reasons why your Remitly account has been locked. You may haven’t used the Remitly app in a while, so your account may have been flagged for inactivity. Another option is that you have violated our terms of service. If you have used the app and had no problems, but your account is locked, please get in touch with us at [email protected]
How do I delete file transfer history?
To delete the file transfer history on your computer, open File Explorer and navigate to the folder where the history files are stored. Right-click on one of the history files and select “Remove from disk.
Is Remitly customer service available 24 hours a day?
Yes, Remitly customer service is available 24/7. If you have any questions or comments, we’ll be happy to help.
How do I remove my debit card from Remitly?
Follow these steps to remove your debit card from Remitly:
1. Log in to your Remitly account.
2. Click on the “Deck” tab.
3. Under ‘Your accounts’, select the account from which you want to remove your debit card.
4. Click on the “Debit Cards” tab.
5. Under ‘Your debit cards’, select the debit card you want to delete.
Why is my Remitly canceled?
There are a few reasons why your Remitly account could be canceled. First, if you haven’t used your account in a while, it may have gone into inactive mode. This happens if you haven’t sent or received any payments for more than six months. If so, we will automatically cancel your account.
Second, if we determine that you are using your account to do something illegal or fraudulent, we may cancel it.
How long will Remitly hold your money?
Remit will hold your money for as long as you need it. Our state-of-the-art security measures ensure our customer’s money is safe.
Is Remitly legal in the US?
Yes, Remitly is legal in the United States.
